This big project was on July 21, 2021. This customer has bought from us many times. This time, the customer bought the pallet rack mezzanine. The racking is used for storing tyres and metal products. The racking loading capacity ranges from 500 kg to 3000 kg per pallet. The flooring loading is 400 kg per square meter. Use a pallet truck on the pallet rack mezzanine. His customer is very satisfied with our pallet rack mezzanine. This customer is very trusting of us, so he gave us this big project, a total of 11 containers of pallet rack mezzanine order. He said Aceally offers good quality products to them, and their customers have good comments on the product and service. We keep a very good long-term business relationship with this customer.
This project is complicated in design, and the customer met with many tough problems. Many other suppliers refused to design and quote for this project. Aceally is very patient and does very well in service. We solved the customer’s all kinds of problems. It took us about 45 days to get this project. From inquiry to placing an order, our engineer designed drawings for the customer about this project more than 20 times. The customer accepted our design. With our engineer’s skillful designing and experience, Aceally considers everything. The unique design and cost control, and excellent service enhanced the customer’s confidence in getting this order. He said it was thanks to Aceally’s help, they got this project and showed great gratitude to us. That is the reason why he often places an order with us.
Before the customer bought from us every year, mainly including pallet racking, drive in racking, butterfly hole medium duty longspan shelving, and pallet rack mezzanine, and so on. We had a video meeting with this customer this afternoon. He said he is going to have another big project very soon, and we will be his supplier again this time, a total of 9 container racking orders. In the meantime, he said another customer found our wire mesh decking to be very profitable and of very good quality. This is a very good business opportunity. If you have any questions or have any new inquiries about warehouse racking, please feel free to contact us!
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