FAQ

  • Q:What should I do if the products have any quality problems?

    Just contact us by our phone or email. We will handle it asap.

  • Q:What kind of surface treatment do you provide for your goods?

    Our surface treatment is powder coating,chrome,zinc.

  • Q:How is the goods being packed?

    Common packing is by carton,bubble foam,sometimes packed in wooden or steel pallet.

  • Q:Do you have any certification ?

    Yes, we have AS4084-2012 , CE.

  • Q:Can you supply sample ?

    Our standard product samples are free of charge except for the freight fee.
    For customized products, sample fee as well as the freight fee are charged.

  • Q:Can you supply price list and Loading chart ?

    Yes, you can download loading chart from “DOWNLOAD”, and contact our sales for price list as well.

  • Q:What’s Aceally advantage

    Aceally has been in racking field for more than 20years , we are the Material handling experts you can trust. We supply free design , have made thousands of cost-effective solutions for clients all over the world.

  • Q:About Delivery

    Within 30-35days for 1-5 containers

  • Q:What’s the warrenty of Aceally products?

    Aceally’s high standards in the design and manufacturing of the systems enable Aceally to support its products within a 10 years warranty

  • Q:What’s your payment term ?

    Aceally accept 30% T/T prepaid, the balance 70% paid upon copy of BL , or  LC at sight